Quick answer: Dandruff + a sensitive scalp is often a combination of irritation, dryness, and build-up. The most reliable approach is a gentle routine: mild shampoo, 1× weekly scalp scrub, and light care for lengths (conditioner/leave-in). Optional: scalp oil if you feel tightness.
Read more: Complete Scalp Care Guide (UK) · What helps itchy scalp?
Contents: Dandruff types · 3-step routine · Mistakes · FAQ · UK shipping
What kind of dandruff is it? (Dry vs build-up)
- Dry flakes: tiny, white, “dusty” + tight feeling (often winter).
- Stuck-on flakes: larger, sometimes slightly yellow-ish + faster oily roots or styling residue.
Many people have a mix. That’s why the routine below focuses on both: calm + reset.
The best gentle routine (3 steps)
Step 1: Mild cleansing (2–4×/week)
- Sensitivity/itch focus: Scalp Shampoo 400ml
- Dry/tight focus: Moisturising Shampoo 300ml
Technique: lather in hands → apply to scalp in sections → 60 seconds gentle massage → rinse thoroughly.
Step 2: Weekly scalp reset (1×/week)
This helps when flakes are worsened by residue (dry shampoo, hairspray, wax, pollution).
Use: Deep Cleanse Scalp Scrub Rosemary & Mint
- Apply to wet scalp section-by-section.
- Massage 30–60 seconds (gentle).
- Rinse very well.
- Shampoo after.
Full guide: Scalp scrub guide (UK)
Shop the Gentle Dandruff Reset
- Deep Cleanse Scalp Scrub – 1×/week reset
- Scalp Shampoo – mild base for sensitive scalp
- Moisturising Shampoo – if dryness dominates
Quick start: 14 days with Shampoo + weekly Scrub, then adjust.
Step 3: Care for lengths (every wash)
Dry lengths cause more friction (tugging/rubbing) which can worsen sensitivity.
- Light conditioner (lengths only): Fresh Conditioner Citrus Cocktail
- Volume-friendly conditioner: Keratin Volume Boost Conditioner
- Leave-in protection: Keratin Shine Leave-In Hair Mist
Tip: conditioner stays on lengths/ends, not on the scalp.
Top mistakes that make flakes worse
- Hot showers (choose lukewarm).
- Over-cleansing (harsh shampoos too often).
- Scratching with nails (micro damage = more irritation).
- Too many products at the roots (build-up loops back into itch/flakes).
- No weekly reset (residue stays, scalp never “clears”).
FAQ
Why do anti-dandruff shampoos sometimes make it worse?
If your scalp is sensitive, “stronger” can mean “drier”. A gentle reset routine often works better for comfort.
Should I avoid conditioner if I have dandruff?
No—just keep conditioner on lengths/ends. It reduces friction and breakage.
Shipping to the UK
- Free shipping: orders over 85 EUR
- Standard: typically around 4–7 working days + ~2 days fulfilment
- Express: typically 2–3 working days + fulfilment
Call to action: Start with the simplest fix: Scalp Shampoo + 1×/week Deep Cleanse Scalp Scrub. Gentle, realistic, and usually very effective.
